Frequently asked questions.

Will Glucobase record readings in mmol/l?  Yes.  The options menu allows you to select reading units and date format as well as your target range and the name to print on the reports.  For more information see Using GlucoBase PDA.pdf  

What are the limits on the readings I can enter?  The total number of readings you can store is limited only by the size of your hard disk and the available memory on your Palm.  The program itself and two years of readings take about 270K on the PDA.  You can enter up to eight readings per day.  The highest reading you can enter is 699 mg/dl or 29.9 mmol/l.  

My PDA doesn't have a lot of extra memory.  How do I get rid of my old readings?   You can use a conduit option to erase all readings from your PDA that are more than 28 days old.  The readings will still be saved on the desktop.  To activate this option, right click on the hotsync icon in the Windows system tray.  Select 'Custom' from the menu.  Highlight Glucobase in the window that appears and click 'Change'.  Check the 'Delete old readings on the palm' box and 'OK'.  The next time you hotsync, the old readings will be cleaned from your PDA.  We do not recommend that you leave this option on for daily use.  

I have hotsynced my PDA, but Logbook still shows me the sample data.  Logbook remembers the last patient displayed for the next time it starts.  Select 'patient' under the 'File' menu and choose your name from the drop down list. 

I hotsynced my PDA but the Logbook display didn't change.  If Logbook is running when you hotsync, It doesn't know that new data is available until the next time it checks the database.  You can force it to do this by opening your file again from the 'File' menu or by changing a selection in the 'Categories' list.   

I just installed Glucobase on my Windows 98 system.  When I start Logbook I get "Error 430".  On some Windows 98 systems it may be necessary to upgrade your Microsoft Data Access Components (MDAC).  You should download and install MDAC 2.5 sp1 from Microsoft here
If you have any questions about this, please write us at Support@Glucobase.com 

My son takes insulin to control his blood sugar.  Will Glucobase work for him?  Glucobase is designed for Type 2 diabetes.  It does not provide for recording insulin doses.  

I haven't found the answer to my question here.  What do I do now? Send us an email.  PLEASE!  We are working hard to make Glucobase as easy to understand and use as possible.  If you have a question, a concern or a suggestion for new features, we want to hear from you.  You can also check our new Forum.